Knowledge Recognition

Sheth Foundation / Journal of Marketing Award

The award honors the best article published in the Journal of Marketing that has made long-term contributions to the field of marketing.

Past Winners

2023 Kimberly A. Whitler, Ryan Krause, and Donald R. Lehmann, “When and How Board Members with Marketing Experience Facilitate Firm Growth” Volume 82, Number 5 + Read award announcement
2022 Kelly D. Martin, Abhishek Borah, and Robert W. Palmatier, “Data Privacy: Effects on Customer and Firm Performance” Volume 81, Number 1 + Read award announcement
2021 Kay Lemon and Peter Verhoef, “Understanding Customer Experience Throughout the Customer Journey“ Volume 80, Number 6 + Read award announcement
2020 Frank Germann, Peter Ebbes, and Rajdeep Grewal, “The Chief Marketing Officer Matters!” Volume 79, Number 3 + Read award announcement
2019 Manjit S. Yadav and Paul A. Pavlou “Marketing in Computer-Mediated Environments: Research Synthesis and New Directions” Volume 78, Number 1 + Read award announcement
2018 Oliver Hinz, Bernd Skiera, Christian Barrot, and Jan U. Becker “Seeding Strategies for Viral Marketing: An Empirical Comparison” Volume 75, Number 6
​2017 Kapil R. Tuli, Ajay K. Kohli, and Sundar G. Bharadwaj “Rethinking Customer Solutions: From Product Bundles to Relational Processes” Volume 70, Number 3
2016 Robert W. Palmatier, Rajiv P. Dant,Dhruv Grewal, and Kenneth R. Evans “Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis​” Volume 70, Number 4
2015 Adrian Payne and Pennie Frow “A Strategic Framework for Customer Relationship Management” Volume 69, Number 4
2014 Gary F. Gebhardt, Gregory S. Carpenter, and John F. Sherry Jr. “Creating a Market Orientation: A Longitudinal, Multifirm, Grounded Analysis of Cultural Transformation​” Volume 70, Number 4
2012 Peter C. Verhoef “Understanding the Effect of Customer Relationship Management Efforts on Customer Retention and Customer Share Development” Volume 67, Number 4
2011 Werner J. Reinartz and V. Kumar The Impact of Customer Relationship Characteristics on Profitable Lifetime Duration Volume 67, Number 1
2010 Stephen L. Vargo and Robert F. Lusch “Evolving to a New Dominant Logic for Marketing” Volume 68, Number 1
2009 Roland T. Rust, Katherine N. Lemon, and Valarie A. Zeithaml, Return onMarketing: Using Customer Equity to Focus Marketing Strategy Volume 68, Number 1
2008 Ellen Garbarino and Mark S. Johnson, The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships Volume 63, Number 2
2007 Richard L. Oliver, Whence Consumer Loyalty, Volume 63, Special Issue
2006 Rajendra K. Srivastava, Tasadduq A. Shervani, and Liam Fahey, Market-Based Assets and Shareholder Value: A Framework for Analysis Volume 62, Number 1
2005 Donna L. Hoffman and Thomas P. Novak, “Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations Volume 60, Number 3
2004 Shelby D. Hunt and Robert M. Morgan “The Comparative Advantage Theory of Competition Volume 59, Number 2
2003 George S. Day “The Capabilities of Market-Driven Organizations​​​​”​ Volume 58, Number 4
2002 Kevin Lane Keller “Conceptualizing, Measuring, and Managing Customer-Based Brand Equity” Volume 57, Number 1
2001 Bernard J. Jaworski and Ajay K. Kohli “Market Orientation: Antecedents and Consequences” Volume 57, Number 3