The Wharton School at the University of Pennsylvania

Barbara is an internationally recognized scholar on retailing, variety seeking, brand loyalty, product assortment and design, and consumer and patient decision-making. She has published more than 75 articles in leading academic journals. She co-authored Grocery Revolution: The New Focus on the Consumer, and authored Global Brand Power: Leveraging Branding for Long-Term Growth, and The Shopping Revolution: How Successful Retailers Win Customers in an Era of Endless Disruption, both published by Wharton Digital Press (the latter forthcoming in mid-2018).
Barbara has been elected president of Association for Consumer Research, elected president of Journal of Consumer Research (JCR) Policy Board and selected as a Marketing Science Institute Trustee. She was also an Associate Editor at JCR, Journal of Marketing, and Marketing Science. She has recently been elected as a Fellow for both the Association of Consumer Research and the Society of Consumer Psychology.
Barbara received her PhD, MBA and MPhil from Columbia University, and a BA from University of Rochester.
The Shopping Revolution
How Successful Retailers Win Customers in an Era of Endless Disruption
Amazon disrupts everything it touches and upends any market it enters. In the era of its game-changing dominance, how can any company compete?
Fellow, Association for Consumer Research, 2016, 2016
Fellow, Society of Consumer Psychology 2016, 2016
Davidson Award for the Best article in Journal of Retailing 2005, 2007
Finalist for Best Article, JCR, 2007
Elected President of Association of Consumer Research, 2006
Center of Excellence in Cancer Communication Research (CECCR), 2005
Wharton-SMU Research Center Grant, 2005
Wharton-SMU Research Center Grant, 2004
Wharton-SMU Research Center Grant, 2003
Consortium Faculty, AMA Consortium, 1992
SCP-SHETH Dissertation Proposal Competition winner, 2002
Marketing Science Institute Grant, 2003
Wharton School Grant, 1990
Nestles’ Lecturer, Lund Institute of Economics, 1999
David W. Hauck Award for Outstanding Teaching in the Undergraduate Division, 1999
2000 William R. Davidson Award, 1998
Earl Dyess Lecturer, Texas Christian University, 1998
National Science Foundation Grant, 1998
John A. Howard Doctoral Dissertation Award, 1996
Marketing Science Institute Grant, 1995
First Runner-Up for Best Article Award, 1991
Finalist for the O’Dell Award, 1991
Marketing Science Institute Grant, 1990
Chancellor’s Faculty Career Development Award, UCLA, 1988
UCLA summer research support, 1989
Beta Gama Sigma, 1982
AMA Doctoral Consortium Fellow, 1983
New York Chapter TIMS, “Management Science Student of the Year”, 1982
Doctoral fellowship in Marketing, Columbia University, 1982
Nicholas and Suzanne Bachner Samstag Fellowship, Columbia University, 1980


Sheth Foundation board member Barbara Khan is about to publish a new book about the disruption in retail titled The…
Read more →